Permission approval process

To perform operation requests, a Staff user must obtain approval for do refund/void permissions. Conversely, a Super user is not subject to this permission flow and can perform operation requests without requiring approval for do refund/void permissions.

This feature will be activated by adding permissions approval plugin Ottu dashboard> administration panel > Plugins > installed plugin

  • Authorization to approve or reject do refund/void permission requests through the Permissions Request table should be restricted to a single user.

  • After passing the expiration time , by defualt 48 hrs and could be defined from backend, he state of the request sohlud be turned to canceled.

Ottu dashboard> administration panel> user> users.

Choose the targeted user, here is “Example” user.

In the permission tab, scroll down to user permissions, from Available user permissions window select: — payment | Payment transaction | Can do refund payment | Payment transaction | Can do void Move them to Chosen user permissions, click save

A permission request will be sent to the authorized user, listed in the Permissions Request table under Tickets tab in the Ottu dashboard. Through the permission request table, the authorized user can perform approve/reject, as shown below.

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